| Job Title: |
|
Phone Support Agent (Inbound) |
| Category: |
|
Client Services |
| Total Positions: |
|
2 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 40,000 to 45,000 per Month |
| Apply By: |
|
Dec 26, 2020 |
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| Job Description: |
- Manage large amounts of inbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
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| Company Information |
|
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Company Name: Digitech Outsourcing Solution PVT LTD
Company Description:
We are a BPO company providing Call Center BPO services to clients around the world.
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