| Job Title: |
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Customer Service Representative - eBay / Amazon |
| Category: |
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Operations |
| Total Positions: |
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6 |
| Job Location: |
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Islamabad, Karachi, Lahore |
| Gender: |
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No Preference |
| Minimum Education: |
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Non-Matriculation |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 30,000 to 60,000 per Month |
| Apply By: |
|
Nov 14, 2021 |
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| Job Description: |
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries
- Communicating with customers through various channels (ebay/Amazon/Text/Email)
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Good English Communication Skills
- Contacting eBay and Amazon customer service to optimise account health by dealing with account defects, late delivery rates and negative feedback
|
| Company Information |
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Company Name: BGM Bargains Ltd
Company Description:
pLove A Deal Ltd/p
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