Key Responsibilities

• System Installation & Configuration: Install and configure computer hardware, operating systems, and applications.

• System Monitoring & Maintenance: Monitor and maintain computer systems and networks, ensuring optimal performance.

• Technical Support: Assist staff or clients in setting up systems or resolving issues, either face-to-face or over the phone.

• Troubleshooting: Diagnose and solve hardware or software faults, replacing parts as necessary.Documentation & Reporting: Provide support, including procedural documentation and relevant reports.

• Application Roll-out: Support the roll-out of new applications, set up new user accounts and profiles, and address password issues.

• Safety Compliance: Conduct electrical safety checks on computer equipment.

Qualifications & Experience

• Education: A Bachelor's degree in Information Technology (BSIT) is preferred

• Experience: 1 to 3 years of relevant experience in IT support or a similar role.

• Gender: Male candidates were preferred for this position.

 Work Environment

• Location: Arfa Tower, Pakistan.

• Job Type: Full-time, permanent. 

• Shift: Rotating shifts.

• Salary: 30k-35k.

Required Skills

• Technical Proficiency: Strong understanding of IT systems, networks, and security.

• Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently.

• Communication: Effective communication skills to assist staff and clients.

• Documentation: Proficiency in creating and maintaining procedural documentation

Gender: Male only.